Refund And Cancellation Policy

Sashainfinity understands that circumstances may arise requiring users to cancel their course enrollment. This Cancellation Policy outlines the conditions and process for cancellations.

1. Cancellation Eligibility
You may cancel your enrollment within one (1) day of payment for a full refund, provided you have not accessed or downloaded significant portions of the course.

2. Cancellation Process
To initiate a cancellation, you must:

Submit a request via email to support@sashainfinity.com.
Include your name, enrollment details, and proof of payment.
Ensure the request is within the one-day cancellation window.
3. Cancellations After One Day
If the request is made after the one-day window, cancellations will not be eligible for a refund unless exceptional circumstances apply.
4. Exceptional Circumstances
Cancellations may be considered beyond the standard policy in cases of:

Technical issues preventing access to course materials.
Medical emergencies (supporting documentation required).
5. Processing of Cancellations
Cancellation requests will be reviewed and processed within 5-7 business days.
Approved cancellations will be eligible for refunds as per the Refund Policy.
6. Non-Cancellable Services
Payments for add-on services, such as one-on-one mentoring or custom content, cannot be canceled or refunded.
7. Contact for Cancellations
For cancellation inquiries, email support@sashainfinity.com with your relevant details.

8. Changes to This Policy
Sashainfinity reserves the right to update this cancellation policy at any time without prior notice. Any changes will be posted on our website, and it is your responsibility to review these terms periodically. Continued use of our services after modifications signifies your acceptance of the updated policy.